CE Net -- A CISC Corporate Member

Helpdesk at CE Net austria

DISCONNECTS

Why do I keep getting disconnected?

EMAIL

When sending mail, I get an error that says " Unable to find SMTP host"
I get an error message saying "User logon failed, please enter a new password"
Sporadically, I get a message when trying to get my email that says "Please enter a new password".
When getting my mail, I get an error message that says "Unable to find DNS"
When I send email, only people who use CE Net can get it.
I send email, it leaves my machine, but then I get it back. Why?
I write email, but then no one answers or replies to them.
I sent email hours ago and it still hasn't reached its destination! Why?
I keep downloading the same messages over and over again.
How do I set up Netscape 3.0 Mail?
How do I set up Netscape Communicator Mail?
How do I set up Eudora Pro Mail?
How do I set up Eudora Light Mail?

Connection

I can't connect at 56k, 33.6 or even 28.8.
How can I get full 56k speed?
Xwhat? Kwho? v.huh?
But my modem works fine with AOL!

GENERAL QUESTIONS / ERROR MESSAGES

Dial-up networking could not negotiate a compatible set of protocols that you specified in server type settings.
My download speeds seem really slow.
Unable to find DNS entry

QUICK REFERENCE GUIDE

Dial Up numbers
Customer Service Phone Numbers
DNS Numbers
POP3, SMTP and News settings
Contact CE Net

Do you have a question for a CE Net ? Call CE at 0676-463 563 2, or fax at 0424-322 821 6 in Austria. Or e-mail us at sysop@ce.net.

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